For our eJournal and Print Journal subscription customers, we offer the Teldan webvision service.
Teldan Webvision is an interactive web-based system enabling real-time tracking and monitoring process, which allows our customers to:
- View invoices, account details, orders and deliveries
- Make claims and receive publishers responses
- View all bibliographic, subscription and online access information
- Chat online with one of our representatives, or leave a message
Via Teldan Webvision you will have full access to your subscriptions and the ability to manage them or ask for service with any question you might have.